Regular and comprehensive training plays a crucial role in preventing incidents caused by negligence. It is imperative to carefully select and assess all operatives operating material handling equipment (MHE). When employing new operatives all candidates should undergo interviews to evaluate their attitude, aptitude, and eyesight, among other factors.  Previous forklift experience is not always essential, as effective training will ensure driver compliance and excellent ability regardless of their previous employment type. Refresher coaching is the next step, it is essential for avoiding complacency and promoting high productivity rates while keeping incident levels low. Regular refresher courses should be applied to ensure the training supplied remains fresh in the operatives mind, just like after a car driving test, the operator becomes complacent and picks up bad habits, these bad habits need to be removed. The thorough training we supply follows and exceeds HSE requirements, a forklift certificate is usually valid for three to five years before retraining is recommended, however we feel this period of time could be reduced to go above and beyond what is generally required,  this shorter time frame can help keep your workplace and your operatives safe, safety conscious and mindful of their duties and obligations under the guidance set out by the HSE.